"Very efficient, professional and kind with the animals.”

Chris Hughes explains how our level of service is worth the 40 minute ride.

Client
Buddy Hughes
Services
Comprehensive Exam
Pet's Name
Buddy
Diagnosis
Lyme Disease

Client: Chris Hughes

Patient: Buddy remote(Husky / Shepherd Mix)


When calling Mr. Hughes to ask about his past experience at Brook Farm Veterinary Center, he told us he was flattered to have been asked to answer some questions. We asked to be sure it was an okay time to call and he told us “any time Brook Farm calls is a good time.” 


Chris explained that he first adopted his dog Buddy back in 2016 from the Putnam Humane Society.  Buddy is a handsome Husky / Shepherd Mix who is about 8 years old.  The employees at the rescue recommended that Chris go to Brook Farm Veterinary Center for all of his pet care needs.  He did just that and hasn’t looked back since.  Despite being a bit far from home, Chris was so happy with our service and our staff that he and Buddy chose to stay with us as their primary veterinarian for the past 5 years. He and Buddy travel about 40 minutes or so to come see us and they enjoy making a few fun stops along the way, especially in areas of the Appalachian Trail where Buddy enjoys exploring.


When we asked Chris what has kept him coming back to Brook Farm over the years, Chris explained, “It’s the great service, and the fact you can get an appointment and get in and out in relatively a short amount of time. I started coming over there and really liked the service. The lady doctor was really good, very efficient, professional and kind with the animals.” 


We agreed and spoke about how Dr. Katie Clark has been an amazing addition to our team.  Mr. Hughes stated, “She’s good, yeah she’s really good! Everything is good, really.”


We then asked Mr. Hughes if our team lives up to his expectations with each visit and he was quick to respond, “They surpass our expectations, everything is positive, really!” 


Thank you for taking the time to chat with us about your Brook Farm experience, Mr. Hughes. We take pride in hearing about your experiences with our team and hearing that Buddy enjoys coming to visit us too.  We look forward to working with you and Buddy for many more years to come! 


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