Our purpose at Brook Farm is to care for every pet and every person who cares for them. With every visit, we're committed to supporting our community through ethical and transparent conduct, social engagement, and giving back. We remain committed to this purpose and the work continues to run deeper.
No bosses. All leaders. Our leadership structure embraces our individual humanity, autonomy, and creative problem-solving capacities. We distribute authority, act transparently, and hold ourselves accountable through our shared value system.
Perks for the pack. Taking care of our people helps our team take better care of pets. We are creating a world-class working environment, with a robust set of benefits that keep our team fulfilled, motivated and engaged. We provide each team member with living wages, accessible healthcare, generous paid time off, and financial coaching.
Before we conduct a test or procedure, we ensure you understand the costs and your options: no hidden fees, no surprises. Our rates are fair and clearly communicated without a lot of “medicalese.”
We publicly share key business metrics with our employees and community. This includes indicators on our social and environmental performance, performance goals, and improvement outcomes.
Everything we do has an impact on the planet. We monitor our environmental impact and act accordingly. This includes waste reduction, recycling, energy efficient lighting, and rainwater harvesting.
We also support community-led efforts to go fossil-fuel-free and protect nature. We will also use any power and influence we have to meet climate change with systems change.
We believe pets help to build strong and vibrant connections. Whether it's your first pet or your fifteenth, Brook Farm is there to care, teach and provide resources to nurture inclusive community-building connections and relationships.
We fund and support organizations that are working toward our shared goals. This includes donating a percentage of our profits, supporting our team members with paid time off to volunteer, and annual Days of Service. We have also pledged to support organizations working to address racial inequity and change the systems which continue to fail Black, Indigenous, and People of Color.